Shipping Policy

Carriers and Methods

Our preferred carrier is UPS, and we can also ship via FedEx or DHL. Our standard method is UPS Ground, and you can request any faster service based on your needs.

You can have the shipping cost added to your invoice, or we can bill your own carrier account and ship on it.

Processing and Same-Day Shipping

We offer same-day shipping on many in-stock parts when the order is placed before our daily cutoff. Expedited options, including Same Day Air, are available on request.

Some items carry a lead time before they can ship. When they do, that lead time is clearly communicated at the time of purchase, based on the estimated ship date.

If you are facing critical downtime, contact us and we will do everything we can to expedite your order.

Delivery Estimates

Because of ongoing volatility in the transportation industry, we cannot guarantee a delivery date. What we can guarantee is the date we ship your order, along with an estimated arrival based on our delivery history.

We always want to set the right expectations, so please reach out with any timing questions and we will keep you informed.

Blind and Drop Shipping

We offer blind and drop-ship services on all orders. We can ship directly to your customer with no Replace Industrial branding, so resellers, distributors, and integrators can fulfill orders without revealing their supplier. Contact our sales team to set up a drop-ship arrangement.

International Shipping

We are able to ship outside of the United States and have done so many times. For international inquiries, please contact us or email sales@replacenc.com and we will do our best to accommodate your needs.

Questions

For anything shipping related, reach out to our team at sales@replacenc.com or 919-670-3719. We want to accommodate your needs and make sure the right expectations are set.